Frequently Asked Questions
How do I place an order?
Select your desired service or product, add it to your cart, and proceed to checkout. Complete the payment using one of our available payment methods to confirm your order.
What payment methods do you accept?
We accept credit and debit cards, pay later options through Tabby (subject to approval), and Cash on Delivery (where available).
How can I track my order?
Once your order has been shipped, you can track it using the Order Number and Email Address on our Order Tracking page. Tracking updates may take 24–48 hours to appear.
How long does order processing take?
Orders are usually processed within 1–3 business days, excluding weekends and public holidays.
What is the estimated delivery time?
Delivery typically takes 5–10 business days, depending on your location and courier service.
Can I cancel or change my order?
Orders can only be changed or canceled before they are processed. Once an order has been shipped, it cannot be modified or canceled.
What should I do if my order is delayed?
Delivery times are estimates and may vary due to courier delays, customs clearance, or external factors. If your order is significantly delayed, please contact our support team for assistance.
How can I contact customer support?
You can reach us via email or phone during our support hours.
Email: info@spiritualsoothsayer.com
Phone: +971 52 223 5144 | +971 42 564 201
Support Hours:
Monday to Saturday: 10:00 AM – 8:00 PM
Sunday: Closed
Where is your business located?
We are located at Shop #109, Le Solarium Tower, Dubai Silicon Oasis, Dubai, United Arab Emirates.